Tagged: workplace reinvention

Summit Speaker Profile: Louise Levonian

The question confronting the Canadian public service today isn’t whether it’s possible for the service to be exceptional without solid leadership, but what type of leadership is necessary to maintain, or even recapture, this status?

“Leaders of the public service will need to set the tone and guide by example,” said Louise Levonian, Associate Deputy Minister for the Department of Finance.

“In this dynamic environment, leadership will be increasingly important to finding fresh ways to uphold the tradition of excellence that is the hallmark of Canada’s public service,” said Levonian.

Recruitment of key talent will be vital to the Service’s success, according to Levonian. These future leaders will need to deal with issues such as an increasingly connected society, massive transformation of global and domestic economies, increasingly complex policy issues, an aging population and, of course, rising citizen expectations.

“Building the public service of tomorrow requires a culture change and therefore must take place from the ground up by empowering our employees,” said Levonian.

As the Chair of the Sub-Committee on Public Service Engagement, Levonian is leading the public service-wide engagement efforts surrounding Blueprint 2020.

“Blueprint 2020 has proven to be the ideal vehicle to engage employees on how we can strengthen and improve our capacity to contribute to Canada’s successes and better serve Canadians through the delivery of excellent services and policy advice,” said Levonian.

Those interested in contributing to the Blueprint 2020 process can do so here.

Levonian will be participating in a panel at our Leadership Summit, titled Leadership Challenges and Bluprint 2020, along with Kevin Leahy, RCMP inspector and chair of the National Managers’ Community; Andrew Treusch, Commissioner and Chief Executive of the Canada Revenue Agency; and moderator Karen Ellis, President of the Federal Economic Agency for Southern Ontario.

Registration for our 2014 Leadership Summit is now open. If you wish to attend the event, please visit our leadership website to register.


Jeff MackeyJeff Mackey is an intern with Canadian Government Executive, Vanguard and WRLWND magazines. Before joining us, Jeff worked with the Canadian Press in Toronto and Metro News in Regina. Now, back in his native Ottawa, Jeff is excited to cover everything from the public service and the military to today’s modern technology.

Nova Scotia Moves to Unify its Government Communications

In this busy communications marketplace, governments are taking the way they get their message out increasingly seriously so that they can reach citizens. The Nova Scotia government will be introducing legislative amendments, new guidelines and policies in its Public Service Act to unify its communications under Communications Nova Scotia (CNS).

The changes were introduced on December 2 and the government believes that they will improve government communications, ensure advertising is non-partisan, and make government more accountable for the advertising it does.

“We need Communications Nova Scotia to be focused on communicating about government programs and services to Nova Scotians,” said Nova Scotia Minister Andrew Younger. “These changes will ensure CNS has the ability and teeth to do that and do it well.”

The legislation will also require the Minister of Communications to provide an annual report on paid advertising to Executive Council.


Jeff Mackey

Jeff Mackey is an intern with Canadian Government Executive, Vanguard and WRLWND magazines. Before joining us, Jeff worked with the Canadian Press in Toronto and Metro News in Regina. Now, back in his native Ottawa, Jeff is excited to cover everything from the public service and the military to today’s modern technology.

Workplace Reinvention: Making an Impact

Recently, I had the opportunity to virtually attend Impact 99, an HR Summit held in Toronto. I’ve been to conferences before where I have been inspired afterwards, but this one was different. It really challenged the status quo and broke down the mental models. The speakers were engaging, the stories were powerful, the ideas were fresh, and the messages resonated and became etched in my mind instantly. I debriefed my colleagues afterwards and they noticed that I had so much energy and enthusiasm when I described my experience – the conference had clearly reignited my spark. I immediately started looking for ways I could make improvements in my day-to-day work by challenging ingrained practices and discovering creative ways to reinvent my workplace and make an impact.

I know that not all workplaces are the same and that there isn’t a cookie-cutter approach that leads to workplace reinvention and modernization, but Impact 99 really opened my mind to the possibilities that can unfold by exploring new ways of doing things.

Jody Thompson, creator of the Results-Only Work Environment (ROWE), was the first speaker of the day. ROWE is a management strategy where employees are evaluated on performance, not physical presence. Workplaces that practice ROWE focus on results and only results – increasing the organization’s performance while cultivating the right environment for employees to manage all the demands in their lives – including work. It’s about owning our work, achieving expectations and delivering measureable results, while at the same time having the flexibility to choose where, when and how the work gets done.

Next was a Google+ panel of International HR Trailblazers: Julie Clow, author of  “The Work Revolution”, Ger Hartnett, CTO of Goshido, and Josh Allan Dykstra , author of “Igniting the Invisible Tribe.”  Each of them shared fascinating messages, concepts and viewpoints – one of my favourite recommends that managers encourage employees to articulate what gives them energy at work and empower them to determine where they can personally make the largest impact based on their strengths. When employees are clear about their work and expectations, they feel confident in their abilities, which has a direct influence on their performance.

The last keynote speaker was Dan Pontefract, author of “Flat Army: Creating a Connected and Engaged Organization.”  A “flat army” is an organization that works together to achieve a business result – a corporate commonality. The objective is to increase overall employee engagement by bridging the gap between collaboration, empowerment and participation combined with new ways of leading, learning and sharing. It comes down to instilling reciprocal trust between employees regardless of title, and taking the organizational values off the wall and putting them into practice. The success stories of organizations that successfully implemented the principles were astounding.

At the end of Dan’s session, he challenged all of us to have the gumption to lead change in our organizations. To set the tone and challenge the norm. To be a positive disruptor and to effect change. He encouraged us to step up and make our organizations the best they can be and to impose workplace reinvention.

I’m up for the challenge. Who’s with me?

Interested in learning more? Check out the storify of tweets, tips and photos from Impact 99.

Jodi LeBlanc
Jodi LeBlanc is a Values and Ethics Advisor with Veterans Affairs Canada in Prince Edward Island. She is a collaborator/innovator for numerous public service initiatives and national networks and is a member of CGE’s editorial advisory board. You can connect with her via @jodilynne3 or http://ca.linkedin.com/in/jodileblanc